his Privacy Policy explains how Ausoleil collects, holds, uses and discloses personal information in accordance with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

1. Information we collect
We collect personal information you provide when you register, place an order, or contact us, including your name, phone number, email address, shipping address and payment details. We may also hold order history and customer service records needed to fulfil and support your purchase.

2. Automatic collection
When you browse our website we automatically collect device type, IP address, pages viewed and session duration through cookies and similar technologies, so we can operate the site, measure performance and improve your experience.

3. How we use your information
We use your personal information to process orders, arrange delivery, send shipping updates, provide after-sales support, and (only with your consent or where you would reasonably expect it) send promotional content. We do not use it for unrelated purposes.

4. Disclosure
We do not sell or rent your personal information. We disclose only what is necessary to trusted service providers who help us run the business—such as logistics partners and payment processors—under confidentiality obligations. Some of those providers may be located outside Australia. Where we disclose personal information overseas, we take reasonable steps so that the recipient handles it in a way that is consistent with the APPs.

5. Security
We use industry-standard safeguards, including SSL encryption, firewalls and access controls, to protect personal information against unauthorised access, disclosure, modification or loss.

6. Cookies
We use cookies to keep the site working and to personalise your experience. You can disable cookies in your browser settings; some features may then not work as intended.

7. Access, correction and your rights
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. Contact us at support@ausoleil.com.au. We will respond within a reasonable time.

8. Children
Our services are not directed at children under 14. If we become aware that we have collected personal information from a child under 14, we will delete it promptly.

9. Third-party sites
Our website may contain links to third-party websites. Their privacy practices are outside our control. Please read their policies separately.

10. Complaints and updates
If you have a privacy complaint, email support@ausoleil.com.au. We will investigate and respond. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We may update this Policy from time to time. The current version will be posted on our website. Continued use of the site after a change constitutes acceptance of the updated Policy.